Privacy Policy

Homegrown Nursery Privacy Policy

Homegrown Nursery ("Homegrown Nursery," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting homegrownursery.com.

This Privacy Policy explains the types of information we may collect, how we use and share that information, and the choices available to you regarding your personal information.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you place an order, submit a contact form, subscribe to communications, request customer support, or otherwise interact with our website.

• Name
• Email address
• Phone number
• Shipping and billing address
• Order and transaction information
• Messages submitted through contact forms
• Customer service and support communications
• Marketing and communication preferences

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically through cookies, analytics tools, and similar technologies.

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on the website
• Referring website or traffic source
• Clicks and website navigation activity
• Approximate geographic location
• Cookie and analytics information

Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar tracking technologies to operate our website, remember visitor preferences, analyze website traffic, improve functionality, measure marketing effectiveness, and help maintain website security.

Cookies are small files stored on your device. Most browsers allow you to block, manage, or delete cookies through the browser settings. Disabling cookies may affect the operation of certain website features.

Google Analytics

We may use Google Analytics to better understand how visitors find and use our website. Google Analytics may collect information such as the pages you visit, session duration, device and browser type, approximate geographic location, and the source that referred you to our website.

We use this information to evaluate website performance, understand visitor behavior, improve our content, and enhance the customer experience.

Google provides tools that may allow users to opt out of certain Google Analytics tracking. You may also limit analytics cookies through your browser or cookie settings.

How We Use Your Information

We may use the information we collect to:

• Process, manage, and fulfill orders
• Provide products and requested services
• Respond to questions and customer inquiries
• Provide customer service and technical support
• Send order confirmations and shipping updates
• Maintain and improve our website
• Analyze website traffic and visitor activity
• Measure the effectiveness of marketing campaigns
• Personalize website content and communications
• Prevent fraud, abuse, and unauthorized activity
• Maintain the security of our website and business
• Comply with legal and regulatory obligations
• Send marketing communications when permitted

Sharing Your Information

We do not sell personal information in exchange for money.

We may share information with trusted third-party service providers that assist us in operating our website, processing orders, communicating with customers, and managing our business.

These third-party providers may include:

• Payment processors
• Shipping and fulfillment providers
• E-commerce service providers
• Website hosting providers
• Website development and maintenance providers
• Analytics providers
• Email marketing providers
• Customer support platforms
• Security and fraud-prevention services

These providers may access personal information only as needed to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect our rights, customers, website, property, or business.

Payment Information

Payments made through our website may be processed by third-party payment processors. Payment processors may collect your card number, expiration date, billing address, and other information needed to complete a transaction.

Homegrown Nursery does not directly store complete credit or debit card information on its website servers.

Email and Marketing Communications

We may send transactional communications related to orders, payments, shipping, account activity, customer service inquiries, or requested services.

When you subscribe to promotional communications, we may also send product announcements, growing tips, educational information, promotions, and special offers.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email. Unsubscribing from promotional emails will not prevent us from sending necessary transactional or customer-service communications.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, complete transactions, provide customer support, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information submitted through our website.

Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, or other external services. We do not control and are not responsible for the content, security, or privacy practices of those third parties.

We encourage you to review the privacy policies of third-party websites and services before providing them with personal information.

Children's Privacy

Our website and services are intended for adults and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

Products and services involving cannabis are intended only for individuals who meet the applicable legal age requirements in their jurisdiction.

If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

Your Privacy Rights

Depending on where you live, you may have certain rights concerning your personal information. These rights may include the ability to:

• Request access to personal information we maintain
• Request correction of inaccurate information
• Request deletion of qualifying personal information
• Request information about how personal information is collected, used, or disclosed
• Opt out of certain promotional communications
• Limit or object to certain uses of personal information where applicable

These rights may be subject to legal limitations, verification requirements, and exceptions. To submit a privacy request, contact us using the information at the bottom of this page.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act and the California Privacy Rights Act.

Subject to applicable requirements and exceptions, California residents may have the right to request access to, correction of, or deletion of qualifying personal information. They may also have the right to receive information regarding the categories of personal information collected, the purposes for which it is used, and the categories of third parties with whom it is shared.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Do Not Track Signals

Some browsers provide a "Do Not Track" setting. There is not currently a universally accepted standard for responding to these signals. Our website may not respond to all browser Do Not Track signals.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, website features, or legal obligations.

When changes are made, we will revise the "Last Updated" date displayed at the top of this page. We encourage you to review this page periodically for the latest information about our privacy practices.

Contact Us

To ask a question about this Privacy Policy or submit a privacy request, contact: